01 / Offices
Office cleaning
Desks, meeting rooms, kitchens and restrooms, fresh for every workday.
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Changing office cleaners in Reno, without the fuss.
Ready for a fresh start with a new cleaner? A calm, well-planned handover keeps your office tidy from the last night with the old company to the first night with the new one.
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Read your current agreement first.
Before anything else, pull out the agreement with your current cleaner and find the notice clause. Most agreements say how much notice either side gives and how it must be delivered, often in writing to a named contact. That date tells you the earliest clean start for the new company.
Look also for anything owed at the end: supplies the old company owns, equipment stored in your closet and keys or access cards issued in their name. Listing those now keeps the final week simple.
Send your notice in the form your contract spells out, keep a copy and stay friendly. A courteous exit makes the key return and the last few visits much easier for everyone.
Bring your old plan to the walkthrough.
A walkthrough for a switch has a head start, because you already know what worked and what kept slipping. Bring the old scope, or simply a list of the rooms and tasks you were paying for, along with a note of the things that bothered you most.
Walk the office together with that list in hand. A kitchen that never quite got finished or restrooms that ran low by afternoon get their own lines in the new written plan, so the fresh start shows from the very first evening.
Pick a start date with no gap.
The tidiest handover has the new company start the evening after the old one finishes. Agree on that date at the walkthrough and put it in the written plan, so both sides plan around it.
Steer clear of starting in the middle of something big. If a client event, a quarter-end crunch or tax season is on the calendar, start just before or just after it. A Monday evening start gives the new cleaners a full week to settle into your office.
If carpet extraction or a hard-floor scrub would mark the fresh start nicely, book it for the first weekend after the switch, while the office is empty. Floor and carpet care slots in neatly as a one-off visit.
Keys, alarm codes and building access.
Collect every key, fob and access card from the outgoing company on their last visit, and check them against your own list. Then change the alarm code or retire their user code, so only current people have access.
Hand the new company their keys and codes in person at the start, with a short walk through the alarm routine and the lock-up order. In multi-tenant buildings downtown or in South Meadows, tell the property manager about the change so new cards and after-hours entry are ready on day one.
Write down who holds what. A simple access list in the plan makes the next change, or a lost-key night, painless.
Supplies, storage and the closet.
Count what is in the supply closet before the switch: paper towels, tissue, soap, liners and any cleaning products. Agree whether the new company takes over supply ordering, and note the answer in the plan.
Clear out anything the old company owns, from vacuums to mop buckets, so the new cleaners have room for their cart. A tidy closet with a shelf for supplies and a spot for the cart makes every visit run more smoothly.
If your office also has daytime help, decide whether porter hours change hands on the same date as the evening cleaning. Lining both up on one start date keeps the plan simple, and the new day porter learns the route alongside the evening cleaners.
The first week and telling your people.
Walk the office with the new supervisor after the first visit, plan in hand. Check reception, the kitchen and every restroom first, since those are what your team notices. Anything off gets adjusted in the plan straight away.
Tell your team a few days before the change, with the start date and the evenings the cleaners will come. Ask people to send anything they notice during the first week to one contact, so feedback arrives in one tidy list.
If you manage tenants, a short note to each suite covers the start date and who to contact. Our page on office cleaning in Reno shows what a standard evening covers, which is handy to share with them.
A few useful answers
Quick answers.
Should we tell our current cleaner why we are switching?
Share what helps the handover and keep it brief. A calm, professional exit keeps the final visits and the key return easy.
Who holds the alarm code during a cleaning changeover?
Your office and the incoming company once the switch happens. Retire the outgoing company’s code on their last night.
Will the new plan cover the rooms our old cleaner handled?
Yes. Share your old scope at the walkthrough, and the new written plan starts from it and adds anything that was missing.
What if the first week misses something?
Tell your contact, and the plan is adjusted from the next visit. The supervisor checks that area on the following round.
Services
Services this guide covers
02 / Daytime
Day porter services
A porter on site through the day for restrooms, kitchens, lobbies and spills.
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